frequently asked questions

YES! Our unconditional guarantee is that you receive the best service ever, or it’s free.

The hours of service is Tuesday – Saturday 10-6

Sunday and Monday by appointment only

You can schedule your appointment by phone, in person or online. Reservations for your appointment are held with a credit card or gift certificate.

We offer complimentary consultations, and can make recommendations to fit your wants and needs. Whether you are looking for a skin care product line to use at home, or have specific needs for a salon or spa treatment, we are always available to answer your questions.

Treatment duration varies depending on the procedure, and many of our services have minimal to no downtime. Some treatments may require a short recovery period, which will be discussed during your consultation to allow for proper planning.

A medical spa, also known as a med spa, combines the relaxing ambiance of a traditional spa with advanced medical treatments supervised by licensed medical professionals. At Urban Aesthetics and Wellness, we offer a range of cosmetic and wellness procedures that go beyond typical spa services, backed by science and medical expertise.

Yes, we require a consultation before any treatment. During this session, we will discuss your concerns, medical history, and aesthetic goals to create a personalized treatment plan that aligns with your needs. Your safety and satisfaction are paramount to us.

Our staff comprises highly skilled and licensed medical professionals, including dermatologists, cosmetic surgeons, registered nurses, and certified aestheticians. They bring extensive expertise and experience to ensure you receive top-notch care and results.

Yes, we prioritize the use of cruelty-free, high-quality products from reputable brands to deliver the best outcomes. We take into account various skin types and conditions to tailor treatments that suit individual needs.

You can expect to see noticeable improvements in your appearance and well-being after your treatment. Our team will provide you with aftercare instructions to maximize results and ensure a smooth recovery process.